Privacy Policy
Last updated: April 2026
Information We Collect
We collect information you provide directly: name, email, phone, health profile data (blood group, allergies, medications). We also collect device location (with your permission) to find nearby hospitals. We do not sell your data.
How We Use Your Data
Your data is used to: find nearby hospitals, provide AI-powered health recommendations, store your health profile for emergency sharing, and improve our services. Health data is encrypted at rest.
Data Sharing
We share data only with: hospitals you choose to book with (appointment details), emergency services when you activate SOS mode, and our AI providers (anonymized symptom data for triage). We never share data with advertisers.
Data Security
We use industry-standard encryption (TLS 1.3, AES-256) to protect your data in transit and at rest. Our database is hosted on secure cloud infrastructure with SOC 2 compliance.
Your Rights
You can: access, update, or delete your profile data at any time; opt out of location tracking; request data export; delete your account. Contact us at privacy@medilife.app.
Cookies
We use essential cookies for authentication only. No tracking or advertising cookies are used.
Changes
We may update this policy. Significant changes will be communicated via email and in-app notification.